A) The Services Offered and Accessibility
Accessibility – Loans
ThroughING Vysya internet banking, all loan accounts for corporate can be mapped to a particular customer ID. Specific details like next installment due date, loan due date, Export and Import bills, and Letter of Credit among many other facilities are viewed.
Accounts related operations
Details of CASA account holders are be mapped to one’s customer ID. The details viewed include name of account, the account no, account details, and the current balance mapped to the customer ID.
Customers send mails or inquiries via ingvysya internet banking. and the relationship managers will respond within 12 hrs. Registering for messages and alerts, Change of Password and Session summary report that shows the summary of your log-in activities.
Funds transfer operation
Through, funds can be transferred without restrictions of time from any one of your accounts to any account within Ingvysya and through RTGS for other accounts.
Customer Service customization
Customer services than can be viewed viaING Vysya internet banking include: status of cheques – To inquire if a certain cheque has cleared or not, forex rate, stopping cheque payment, Bulletins, check book inquiry, Mail Box. – Add nicknames and set primary account if you have various banks and customize date formats among others.
Customer view different activities that are both financial and non-financial performed by him/her during a certain period of time.
Bank statements can be received by e-mail throughING Vysya internet banking. The e-statements can be received monthly, forth-night, weekly or daily or at your convenience and request Customers receive e-statements free of charge except for those who require daily statements. linked accounts numbersING Vysya internet banking offers personalized banking of all types of accounts in major leading currencies for example dollars, rupee, pound and euro. Term account certificates are also offered besides business to business corporate banking products.
Security and safety
The rule of “what you have and what you know now” works best for Double Authentication Factor. You are issued with a four digit pin of RSA at inception which is “what you know”. The number is always changeable by the client at will. The Rivest, Shamir, and Adelman (RSA) token generate a number randomly every sixty seconds, which is “what you have”. The validity of this number is sixty sec. You have to combine the RSA PIN and the Random No to get a Password that you will use to authenticate. This will ensure total security for allING Vysya internet banking.
Customer Service Options
Through helpline telephone number forING Vysya internet banking, customers are always free 24hrs 7 days to resolve any query that they may have. They can also send their feedback for service improvements or complaint instantly through online support.
B) Monetary and Banking Service
Annual % yields
Different savings account plans are offered by Ing vysya savings bank where Q4’ 2010 Net Profit up 38% YoY at Rs.67.9 corers – Net Interest Income (NII) up 52% YoY at Rs.247.1 corers – Net Interest Margin (NIM) at 3.58%; up from 2.55% in Q4 2009 More products and services Other services offered by the bank are Consumer finance products and you can also get loans for motor vehicle, personal loans and mortgage loans based on your eligibility.
Auto savings plan
The rupee saving accounts provide expected monthly revenue through interest payment and other benefits also.
C) Registration Process
To register, you are required to have an account with this bank .To register just click ‘log in’ page in the bank’s website and then click the ‘registration link’ to proceed with your registration by following the laid down instructions.
ING Vysya internet banking services is a good choice.
To visit the official ING Vysya Internet Banking click here.